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Refund & Return Policy

Effective Date: Dec 31, 2025

At Paari Mobiles Walajapet, we aim to provide high-quality smartphones and mobile accessories. If you are not satisfied with your purchase, our return and refund policy explains the conditions under which returns and refunds are accepted.

1. Return Eligibility

Customers may request a return or replacement if:

  • The product received is damaged or defective

  • The product received is incorrect or different from the order

  • The product has a manufacturing defect

Return requests must be made within 3–7 days of delivery.

2. Return Conditions

To be eligible for a return:

  • The product must be unused and in original condition

  • The item must include original packaging, accessories, manuals, and invoice

  • The product must not have physical damage caused by the customer

Paari Mobiles reserves the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return unless damaged or defective:

  • Opened or used products

  • Accessories with broken packaging

  • Products damaged due to misuse

  • Items returned after the allowed return period

4. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued through the original payment method

  • In some cases, customers may receive store credit or replacement instead of a refund

5. Replacement Policy

If the product has a manufacturing defect or damage, we will offer:

  • A replacement product, or

  • A refund, depending on stock availability and customer preference.

6. Return Shipping

If the return is due to wrong or defective products, Paari Mobiles will cover the return shipping cost.

If the return is requested for other reasons, the customer may be responsible for return shipping charges.

7. Order Cancellation

Orders can be cancelled before shipment for a full refund. Once the product has been shipped, the return process must be followed.

8. Contact for Returns

To request a return or refund, please contact us:

Paari Mobiles
Walajapet, Tamil Nadu, India
Email: support@paarimobiles.in
Phone: +91 99656 43362

Please include your Order ID, product details, and reason for return when contacting us.